Handling Time.
Orders are usually processed within 24 hours and will be sent out the same or next business day.
Shipping Costs.
Purchases over $20 within the Continental US or from an APO qualify for FREE SHIPPING! Excludes International orders and orders containing saddles.
Shipping Methods.
Free shipping shouldn’t mean slow shipping. Unlike many online retailers, our packages normally deliver in 2-5 business days. All packages are tracked and insured. In a rush? We offer expedited shipping methods through FedEx and UPS for physical addresses. Rates are calculated at checkout. If you prefer a different shipping method, please let us know when you place your order.
International Shipments.
International rates are calculated within checkout based on shipping destination. We currently offer two different international shipping options based on speed.
Priority Mail International: 6-10 Business Days
Priority Mail International Express: 3-5 Business Days
International customers may be subject to duty or customs fees and delays when your package arrives. Please check with your local authorities for more information on these charges and potential delays.
Wild West is not responsible for delays caused by the customs clearance process.
Guide Package Protection.
If you added Guide Shipping Protection to your order and now are experiencing issues, please click here to file a claim. Once submitted a Guide representative will begin processing your claim and follow up with you via email.
Contact us if you have any other questions.
